Privacy Policy

Last Updated: 10-2025

Riverview Ranch (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website www.riverviewranchtn.com (the “Site”) or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

Your name, email address, phone number, and mailing address when you complete a contact form, request information, or make a reservation.
Payment information when you make a booking or purchase (processed securely through our payment provider; we do not store your credit card details).
Any additional information you choose to share with us (e.g., special requests, feedback, or guest preferences).

b. Information Collected Automatically

When you visit our Site, we may automatically collect:

IP address, browser type, device type, and operating system.
Information about how you interact with our Site (e.g., pages visited, time spent, referring URL).
This information helps us improve our website and user experience.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and remember your preferences. You can disable cookies through your browser settings, though this may affect certain features of the Site.

2. How We Use Your Information

We use the information we collect to:

Process bookings, payments, and inquiries.
Communicate with you regarding reservations, promotions, or updates.
Improve our services, website functionality, and guest experience.
Comply with legal obligations and prevent fraud or misuse.

We will never sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information with:

Service providers who help us operate the Site or process bookings (such as payment processors or email providers).
Legal authorities if required to comply with applicable laws or respond to lawful requests.

All third-party partners are required to handle your information securely and in accordance with this Privacy Policy.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined above, or as required by law.

5. Data Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your data.

6. Your Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal information.
Withdraw consent to certain uses of your data.
Request a copy of your information.

To exercise any of these rights, please contact us at [insert contact email].

7. Links to Other Websites

Our Site may contain links to external websites. We are not responsible for the content or privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 21, and we do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.